Conditions of Use
Our contract
When you order a product from A.J. Smith and Son (Benfleet) Ltd, you will be sent an e-mail confirming receipt of your order and containing the details of your order. Your order is deemed to be an offer to A.J. Smith and Son (Benfleet) Ltd to purchase a product which is accepted by A.J. Smith and Son (Benfleet) Ltd when the goods are dispatched to you.
Returns
Please read our Returns Policy for full details
V.A.T.
V.A.T. is charged at the rate ruling at time of transaction. All prices displayed in the online ordering area of the website include V.A.T. unless explicitly stated otherwise.
Pricing and availability
A.J. Smith and Son (Benfleet) Ltd make every effort to ensure that the products that are sold through the website are correctly priced, however occasionally mistakes may happen. To avoid any possible problems A.J. Smith and Son (Benfleet) Ltd will check prices during the course of the procedure of despatching an order. In the situation that the correct price of a product is lower than the published price on the www.ajsmith.uk.com website, you will be charged the lower amount and the product despatched to you. If the correct price is higher than the published price on the wallpaperandborders.co.uk website, A.J. Smith and Son (Benfleet) Ltd will contact you for instructions as to proceeding with the order at the correct price or cancelling.
A.J. Smith and Son (Benfleet) Ltd give an 'indication' with regard to availability of products sold through the website. This is a guide only and the times indicated for delivery should be taken as a best estimate. Further information regarding individual orders availability and delivery times can be provided to customers via email, if required. Enquiries to A.J. Smith and Son (Benfleet) Ltd will be reponded to as promptly as possible and with as much information as possible.
Description of goods
A.J. Smith and Son (Benfleet) Ltd makes every reasonable effort to ensure the descriptions of goods and the prices shown on it's website are accurate. The descriptions and photographs of goods displayed on the A.J. Smith and Son (Benfleet) Ltd website are shown to provide an approximate idea of them. No guarantee or representation is made as to their accuracy.
Delivery Area
Goods are delivered to most locations within the UK mainland.
Currency
All transactions with A.J. Smith and Son (Benfleet) Ltd will be in Great British Pounds (Sterling).
Security
The website of A.J. Smith and Son (Benfleet) Ltd makes use of SSL certification to keep data safe and secure.
All sales from the A.J. Smith and Son (Benfleet) Ltd website are made to customers within the United Kingdom. If A.J. Smith and Son (Benfleet) Ltd encounters a problem delivering to your location you will be contacted to see if a solution can be found.
Emails and visiting the A.J. Smith and Son (Benfleet) Ltd website
Visits to www.ajsmith.uk.com and communications via email are considered electronic communications. When you participate in these you agree that all agreements, information and other communications that A.J. Smith and Son (Benfleet) Ltd transmit to you electronically comply with the need to put information in 'writing'.
Warranty & Technical Support
A.J. Smith and Son (Benfleet) Ltd does not provide warranties and technical support for the products it sells to customers. This is provided by the manufacturers of the products.
Losses
A.J. Smith and Son (Benfleet) Ltd will not be responsible for any direct or indirect financial loss from the information contained with the website of A.J. Smith and Son (Benfleet) Ltd.
Amendments to these Terms and Conditions
We reserve the right to make changes to our website and these Terms and Conditions at any time. This condition does not affect your statutory rights.
Complaints
Customers should notify A.J. Smith and Son (Benfleet) Ltd of any complaints in writing at info@ajsmith.uk.com
Governing law and jurisdiction
The laws of England and Wales are applicable to all transactions with A.J. Smith and Son (Benfleet) Ltd. The non-exclusive jurisdiction of the English courts applies.
None of these condition affect your statutory rights.
